Business intelligence for better customer insight
Business Intelligence (BI) is no longer merely a conglomeration of numbers presented in a report. Data quality and tailored presentation options must meet user requirements. These are decisive factors for successful implementation of BI solutions. Therefore, a good BI solution must deliver relevant data exactly when required.
In reality, the user generally depends on the IT department to deliver the specified information. Therefore, it is important for users to be able to run BI solutions – intuitively and in a familiar software interface.
ec4u provides BI solution expertise and experience on both Oracle and Microsoft platforms.
SWOT analysis, planning & design
Our tailor-made, solution-orientated requirements and problem analysis, as well as a detailed solution definition for your business, treat business- and technical requirements equally. These processes are supported by the development of prototypes, which simplifies the demonstration and discussion of solution alternatives.
BI system architecture
ec4u supports you in defining the optimal BI system architecture tailored to your business requirements. Such close cooperation with your IT experts, underscored by our many years of experience on projects and the application of established best practices, guarantees the successful development and integration of the BI system within your existing system landscape.
Loading processes, data & information modeling
A consistent and accurate information base is crucial for establishing goal-orientated decision making. We therefore design a company-wide data and information model, which delivers a clear and unambiguous view of all business information – regardless of source of the data or functional area!
ec4u lays the foundation for performance-seeking analysis by employing a data warehouse design developed for dealing with specific requirements. The business data to be analyzed are usually distributed among different sources, such as operative systems or Excel files. We apply professionally planned loading processes to collect this data in the required degree of actuality and optimal structure within the data warehouse. The information is then ready for use in the various BI applications.
Our goal is that you can get the optimal and maximum benefit out of your operating data. To achieve this we help you define the right key performance indicators based on the available data in the data warehouse, on your business processes and analytical requirements.
This allows you, on basis of the findings, to measure and compare actual business performance with your projected goals and gives you the opportunity to take necessary corrective measures. The data are additionally transformed into a logical business structure, allowing end users to make easier and better use of the information.
ec4u takes an efficient and transparent implementation approach to data loading processes and the data warehouse (Extraction, Transformation and Loading). This enables reliable access to the required business data received from various source systems, in an optimal quality for business intelligence analysis.
Information processing & supply
The added value and acceptance of a BI system invariably depends on the processing and presentation of business information within the specific business context. Availability of the right information at the right time in the requested form/mode is critical relative to the specific needs of the user.
We implement the information model, which we design jointly with you, applying all relevant key performance indicators and attributes. In addition, we prepare the business information, through optimal deployment of adequate presentation configurations/modes, in business specific dashboards and reports. Your employees thus receive the information where and when they require it, via automatic messaging and various media systems (email, mobile terminals, etc.)
Integration and closed-loop analysis
The full benefit of BI is obtained only when it is integrated within your business processes. This requires the integration of the BI system in the existing system landscape and links with existing operational systems. This allows for optimal coordination of strategy and goal definition, surveying and controlling of business performance and the resulting measures for progressive target achievement. ec4u will gladly support you in this important step toward greater transparency.
Mobility is indispensable for modern-day business. Mobile analytics gives you access while traveling to existing BI content via iPhones and iPads. This functionality, within the BI solution framework, can be facilitated without additional implementation and configuration complexity – for instance with Oracle BI. Such content is of great value and especially advantageous for your field staff. ec4u will gladly support you with a relevant concept and its implementation.
IT management and training
Control, analysis, optimization
To ensure smooth operation of a BI system, it is of utmost importance to react quickly to possible disturbances – in an ideal situation, proactively! ec4u provides solutions on the basis of BI, which support you in such situations. Reliability, performance and user acceptance can be improved sustainably by deploying real-time system controls, the possibility to analyze history system data and the use of messaging options.
Professional training of employees is an important element in the implementation and introduction of a BI system. ec4u provides clients with training in all BI areas and topics, covering technical topics such as architecture and administration, as well as user training.
Best practices and solution modules
Pre-built & packaged BI solutions
Save time and minimize the project risk by implementing a BI system, for example the Oracle BI Applications. This is tailored pre-built and packaged BI-solution for ERP and CRM analytics – which can be adapted to your requirements. Those BI Applications are used by thousands of clients from different business sectors have demonstrated their effectiveness. This system includes dashboards, key performance indicators, a data warehouse, and data loading processes for various source systems like Siebel, Oracle EBS, Peoplesoft, and JDEdwards.
ec4u will gladly support you with the implementation and configuration of BI systems, whether for Oracle or Microsoft systems. We will additionally analyze the necessary degree of adaption of the standard version to implement your requirements.
In comparison with a completely self-developed solution, Oracle BI Applications greatly reduces time-to-market as well as the Total Cost of Ownership (TCO).
Based on years of experience in upgrading BI projects, ec4u provides an affordable, low risk, quick upgrade of existing Oracle and Microsoft BI systems. We ensure that your company achieves top benefits and advantages from an upgrade implemented by ec4u. This covers not only technical migration to the latest ETL and BI tools software but, upon request, also cleansing and optimization of the existing system and training of administrators and users on the newly upgraded system.
ec4u BI Cockpit
The ec4u Cockpit is a comprehensive BI monitoring and analysis solution, which supports your BI solution from A to Z, saving you money and reducing risks.
The ec4u BI Cockpit solution’s range of functions are:
- Simplified system documentation
- Upgrade analysis
- Customization impact analysis
- Performance analysis for ETL and reporting
- Report usage tracking
- Data quality checks
- System control for early recognition of possible failures/emergencies