Aktivbank AG
Aktivbank AG focuses on special financial services for central settlements, billing, and sales financing.
Customer Success Story:
Optimize the Sales Process (PDF)
bebit Informationstechnik GmbH
bebit, a mid-sized firm, is a leading full-service provider of IT services.
Customer Success Story:
bebit focuses on innovation management
Bosch Sicherheitssysteme GmbH
Bosch Sicherheitssysteme is one of the world’s leading suppliers of security systems.
Customer Success Story:
Effective project managmeent to launch a CRM system
BSH Bosch und Siemens Hausgeräte GmbH
BSH Bosch und Siemens Hausgeräte GmbH is a global leader in manufacturing home appliances.
Customer Success Story:
BYK Additives & Instruments
BYK is Altana Group´s most successful business unit worldwide for additives & instruments.
ec4u bolsters CRM at BYK (PDF)
Deutsche Post ITSolutions GmbH
Deutsche Post ITSolutions is among the top tenb providers of IT services in Germany.
Customer Success Story:
New IT service center handles global account management
Lilly Pharma Holding GmbH
Eli Lilly and Company is the American parent of Lilly Pharma Holding GmbH, and is one of the top ten pharmaceutical firms worldwide.
Customer Success Story:
Assessment of CRM processes (PDF)
MLP Finanzdienstleistungen AG
MLP is Europe‘s leading independent provider of financial and asset management services for academics and other demanding clients in Europe.
Customer Success Story:
success factor for exemplary consulting services (PDF)
Oracle Deutschland GmbH
Oracle Corporation is the world’s largest developer of corporate software and offers software and services that provide firms with the most current information from their business systems.
Customer Success Story:
Independent customer satisfaction for Oracle (PDF)
SGL Group – The Carbon Company
The SGL Group – The Carbon Company – is the world’s leading manufacturer of products like carbon, graphite, and composites for use in the industry and for aviation and space technologies.
Customer Success Story:
A checkup of the SGL Group’s IT strategy (PDF)
Suva
Suva is the largest Swiss insurer for mandatory general accident insurance.
Customer Success Story:
Defined CRM and uniform CRM objectives for Suva (PDF)
SV SparkassenVersicherung
SV SparkassenVersicherung is the third largest public insurer and the biggest insurer of buildings in Germany.
SV analyzes the benefits of standart CRM software
Alcatel Deutschland GmbH
This is Europe’s largest provider of telecommunication devices. It merged with Lucent Technologies in 2006.
Customer Success Story:
Integralis AG
Integralis is a leading global enterprise for information security.
Customer Success Story:
Optimize Transparency of Customers (PDF)
MEWA Textilservice AG & Co. Management OHG
MEWA is a full-service supplier of work clothes, cleaning rags, towel rolls, and doormats.Customer Success Story:
Upgrade to international Standard (PDF)
RWE Customer Service GmbH
RWE Westfalen-Weser-Ems is a regional company under the roof of RWE Energy.
Customer Success Story:
“One face to the Customer” with KIS.Siebel (PDF)
S Broker AG & Co. KG
Sparkassen Broker (S Broker AG) is the main online brokerage unit of the Sparkassen
finance group. It offers clients a performance and information portfolio pertaining to shares, mutual funds, mutual fund savings plans, bonds, subscription warrants, and certificates.
The essentials of customer loyalty (PDF)
ZKB AG
The ZKB is one of the five top asset management businesses in Switzerland.
Siebel CRM Implementation (PDF).
